Privacy Policy for www.multicooker.ca Online Store
Effective Date: 01/09/2024
At “WWW.MULTICOOKER.CA”, we value the privacy of our customers and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website or make purchases through our online store.
By accessing the WWW.MULTICOOKER.CA website, you agree to the terms of this Privacy Policy. If you do not agree with the terms, please discontinue use of our site.
- Information We Collect
We may collect the following types of personal information when you interact with our website:
– “Contact Information”: Including your name, email address, mailing address, and phone number.
– “Billing Information”: Payment details such as credit card numbers and billing addresses for processing transactions.
– “Order History”: Details of the products you purchase.
– “Browsing Data”: Information about your device, IP address, browser type, and pages you visit on our website.
– “Communications”: Emails, chats, or other communications you send to us.
- How We Use Your Information
We use your personal information for the following purposes:
– “Order Fulfillment”: To process and deliver your orders, including sending order confirmations and shipping updates.
– “Payment Processing”: To securely process payments for purchases made through our online store.
– “Customer Service”: To respond to your inquiries and provide customer support.
– “Marketing and Promotions”: To send you newsletters, special offers, and promotional content, if you have opted in to receive them.
– “Website Improvement”: To analyze site usage, improve our website, and provide a more personalized shopping experience.
– “Legal Compliance”: To comply with applicable laws and regulations.
- Disclosure of Your Information
We may share your personal information with third parties in the following circumstances:
– “Service Providers”: We may share your information with trusted third parties who assist us in operating our website, processing payments, or delivering products.
– “Legal Obligations”: We may disclose your information if required by law or if necessary to protect our rights, comply with a judicial proceeding, or respond to a government request.
– “Business Transfers”: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction.
- Data Security
We implement appropriate physical, electronic, and procedural safeguards to protect the personal information we collect. Our website uses SSL (Secure Socket Layer) technology to encrypt sensitive data transmitted online. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
- Your Rights
Under Canadian privacy laws, you have the following rights regarding your personal information:
– “Access and Correction”: You have the right to access and correct any inaccuracies in your personal data.
– “Withdrawal of Consent”: You may withdraw your consent for the collection, use, or disclosure of your personal information at any time, subject to legal or contractual restrictions.
– “Opting Out of Marketing”: You can unsubscribe from our marketing communications by following the instructions provided in the email or contacting us directly.
- Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your experience. These technologies help us understand how you interact with our website, personalize your browsing experience, and improve functionality. You may choose to disable cookies in your browser settings, but doing so may limit your ability to use some features of our site.
- International Data Transfers
WWW.MULTICOOKER.CA is based in Canada. By using our website, you consent to the transfer and processing of your personal information outside of Canada in compliance with applicable data protection laws.
8. Children’s Privacy
Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we discover that we have inadvertently collected information from a child, we will promptly delete it.
- Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. The updated version will be posted on our website with the revised effective date. We encourage you to review this policy periodically to stay informed of how we protect your personal information.
- SMS Messaging.We use your phone number to send you SMS messages for the below purposes:- “Outbound OTP (one time password) authentication”: We send security codes to your phone number for login to your account.
– “Delivery notifications”: We send updates on your order status, including shipping and delivery confirmations. You can consent to receive these messages during checkout.
– “Customer care”: We may use SMS to respond to your inquiries and provide support. By texting us, you consent to receive SMS messages related to your inquiry.You can opt out of receiving delivery notifications at any time by replying “STOP” to any message or by contacting us.
We comply with current regulations, including TCR registration requirements to ensure our SMS practices meet industry standards for business communications. We will not share your mobile number with third parties for marketing purposes. It is only used for the intended SMS communications as outlined.
This section ensures compliance with TCR’s emphasis on clear consent mechanisms and privacy policy linkage for SMS communications. - OTP Module and SecurityOur OTP (One-Time Password) module is designed to enhance account security by sending a unique one-time password to your registered mobile number, WhatsApp, or email address. This OTP is required each time you log in to your account to verify your identity.User Consent for OTP: By clicking the “Request OTP” button, you give your one-time consent to receive an OTP via SMS, WhatsApp, or email for that specific login session. Multicooker.ca does not use your phone number for advertising or other purposes beyond OTP authentication.
Data Security: We implement industry-standard encryption to protect the transmission and storage of your personal data.
Use of OTP Codes: OTPs are temporary and valid only for a single login session. Once used, the OTP becomes invalid.
User Responsibility: You are responsible for maintaining the confidentiality of OTPs and your account credentials. Multicooker.ca is not liable for unauthorized access due to sharing or mishandling these details.
- Contact Us
If you have any questions, concerns, or complaints about our Privacy Policy or our handling of your personal information, please contact us at:
WWW.MULTICOOKER.CA Customer Support
Email: support@multicooker.ca
Phone: +1 (647) 288-9550
Address: MultiCooker CA
8461 Keele St, U29,
Concord, Ontario, L4K1Z6,
Canada